Returns Policy
If you are not satisfied with your products, our returns policy allows a full refund. We hope you will be delighted, but if you need help, please contact contact@paperbirch.co.uk.
Please return the goods in their original condition within 30 days of delivery. We will issue a refund once the items are received in a saleable condition.
Postage on all returned goods is paid by you, the customer. Please obtain proof of postage, as we cannot accept responsibility for items lost in transit.
When we have received the items and approved the return, we will issue a full refund within 10 business days.
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